Shipping Policy

Rutbaa.com delivers globally and assures the use of the best possible freight agencies to deliver your product/s. Shipping charges of products on our Portal will be mentioned at the time of check out and are also listed here for reference. The shipping charges differ based on cart value. 

From To Shipping Charge
Upto $49.99 19.99
$50.00 $99.99 9.99
$100.00 $149.99 9.99
$150.00 $199.99 13.99
$200.00 $249.99 14.99
$250.00 $399.99 17.99
$400.00 $599.99 20.99
Above 600 26.99

Products on Rutbaa.com are designer made, hand crafted and selectively curated for you from various designers/vendors/manufacturers from different parts of India. Due to the exclusive nature of the ethnic products available on our portal – We take extra steps to ensure that you get the best quality products only.

Rutbaa.com does not include any extra charges on our price (as displayed on the portal). Any Regulatory taxes/charges will be chargeable over & above the product/order price you pay on the portal. The VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer, to be paid at the time of delivery to the respective courier or as advised by our freight agency. These charges differ from country to country according to the local rules & regulations.

VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.

Once the order has been handed to the courier agency, We will email you the tracking code, along with the website link on which you can monitor and check the status of your order. We do not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code. The customer can change the shipping address within 24 hours of placing an order by mailing at wecare@rutbaa.com .No changes in the shipping address will be entertained after 24 hours of placing the order.

If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, Rutbaa.com shall not refund, return, replace or exchange any order. However, we shall coordinate with the respective agencies to ensure the delivery is done in a speedy manner.

In case the delay in shipping is caused due to unavailability of stock We shall inform you by email and you will be able to choose an alternate product, opt for store credit or receive a refund for that product.

All products shall be shipped from India (If not mentioned separately). Billing Address refers to the address where a customer receives credit card bills and the shipping address refers to the address where the order has to be delivered.

Ordering Multiple Products:

If you ordered multiple items, some items may be shipped separately so that we can ensure prompt delivery. For further details please mail us at wecare@rutbaa.com with your order number.

Express shipping does not guarantee delivery. We would ensure that products only from the selected category is shipped in 1 business day. If there are multiple products from different categories- then shipping times for them would vary as per the details mentioned on each product description

Shipping Policy for India

At Rutbaa.com, we take great care in delivering your products to you, and we partner only with reputed national couriers. Shipping within India is at a Flat charge of $12.99. For orders above value $700, the shipping charge within Indian sub-continent would be $20.

The same would be adjusted in your order placed.



Products on Rutbaa.com are designer made, hand crafted and selectively curated for you from various designers/vendors/manufacturers from different parts of India. Due to the exclusive nature of the ethnic products available on our portal – We take extra steps to ensure that you get the best quality products only.

If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, Rutbaa.com shall not refund, return, replace or exchange any order. However, we shall coordinate with the respective agencies to ensure the delivery is done in a speedy manner.

Shipping times may range between 2-3 weeks. Differential Shipping Charge to be adjusted, would be done through the Store Credits mode.
As soon as your package is shipped, we will mail your package tracking details which you will be able to track at their respective websites.